Returns and refunds

RETURN

All purchased items may be returned and / or refunded, subject to the approval and approval of management, subject to the following conditions:

  • Requests for returns are accepted within 14 days of delivery.
  • All items must be returned in their original condition, delivered with all their parts and labels.
  • Damaged / defective / incorrect products can be exchanged.
  • The cancellation of an order may be made prior to the dispatch of orders and management reserves the right to refuse any cancellation made after the shipment of items and / or after 2 hours of the original purchase.
  • Return costs are the responsibility of the buyer
  • Management reserves the right to refuse any return / refund and each case is subject to the sole decision of the company.
  • The company will not be responsible for any error in the shipping addresses provided by the customer and will be subject to return of the product before receiving a refund.

Any change of address is subject to the approval of management and orders shipped / completed are strictly non-modifiable.

REFUND

We make the refund once the product is received. Refunds can take up to 14 business days, depending on the purchase payment system.